Skills & Competencies for Telecommunications Engineering Technician II

Telecommunications Engineering Technician II job profile

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JOB SUMMARY for Telecommunications Engineering Technician II

Assists telecommunication engineers in the design and analysis of telecommunication networks.

JOB RESPONSIBILITIES for Telecommunications Engineering Technician II

Creates plans and drawings detailing the layout of routers, circuits, cables, switches, or other telecommunications equipment. Ensures network connectivity for end-users. May evaluate existing networks and recommend design changes to improve performance.

Telecommunications Engineering Technician II SALARY RANGE

BASE 50%
$77,799
TOTAL 50%
$79,429
Job Level
A02
Job Code
EN04100228
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Telecommunications Engineering Technician II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Telecommunications Engineering Technician II skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 hard skills or competencies (industry competencies) for Telecommunications Engineering Technician II

1 Industry Competency – Root Cause Analysis
Proficiency Level -1
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Defines appropriate tools in performing root cause analysis.
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Level 2 Behaviors
(Light Experience)
Assists in document analysis to determine causal factors and the root causes of recurring problems.
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Level 3 Behaviors
(Moderate Experience)
Consults on the utilization of root cause analysis approaches and techniques.
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Level 4 Behaviors
(Extensive Experience)
Conducts root cause failure analysis investigations in production and maintenance processes.
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Level 5 Behaviors
(Mastery)
Creates standard documentation process to maintain relevant root cause analysis data and report.
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2 Industry Competency – Computer-Aided Design (CAD)
Proficiency Level -1
Skill definition-Using computer-based software to support and aid design processes and improve the quality and level of detail in the design.
Level 1 Behaviors
(General Familiarity)
Cites different industries and professions that utilize computer-aided design in their operations.
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Level 2 Behaviors
(Light Experience)
Assists teams in drafting technical drawings and blueprints using computer-aided design software.
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Level 3 Behaviors
(Moderate Experience)
Analyzes complex computer-aided designs to identify opportunities for optimization.
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Level 4 Behaviors
(Extensive Experience)
Creates user guides for computer-aided design software to maximize design efficiency and effectiveness.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to track staff performance when utilizing computer-aided design.
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3 Telecommunications Engineering Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Telecommunications Engineering Technician II
Proficiency Level - 4
5 Competency for - Telecommunications Engineering Technician II
Proficiency Level - 5

1 general skill or competency (Job family competency) for Telecommunications Engineering Technician II

1 Job Family Competencies – Network Support
Proficiency Level -2
Skill definition-Maintaining and ensuring that the network is constantly running at peak performance.
Level 1 Behaviors
(General Familiarity)
Cites the steps on how to apply network support best-practice methodologies.
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Level 2 Behaviors
(Light Experience)
Assists in the maintenance and support of our IT Infrastructure and network resources.
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Level 3 Behaviors
(Moderate Experience)
Consults on the installation and support of our organization's LAN, WAN, and internet systems.
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Level 4 Behaviors
(Extensive Experience)
Develops standard operation processes for conducting network support.
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Level 5 Behaviors
(Mastery)
Adapts industry trends on network support to innovate our organization's support process.
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3 Telecommunications Engineering Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Telecommunications Engineering Technician II
Proficiency Level - 4
5 Competency for - Telecommunications Engineering Technician II
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Telecommunications Engineering Technician II

1 Core Competencies – Industry Knowledge
Proficiency Level -1
Skill definition-Demonstrating thorough knowledge of the industry's value chain, business, issues, trends, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Cites critical statistics regarding the industry's size and influence.
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Level 2 Behaviors
(Light Experience)
Compares the operations of own department and function to the industry best practices.
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Level 3 Behaviors
(Moderate Experience)
Communicates industry and market trends affecting business operations to internal stakeholders.
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Level 4 Behaviors
(Extensive Experience)
Anticipates client needs using business and industry expertise to maximize competitive advantage.
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Level 5 Behaviors
(Mastery)
Contributes to industry association white papers, standards, and regulations.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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3 Telecommunications Engineering Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Telecommunications Engineering Technician II
Proficiency Level - 4
5 Competency for - Telecommunications Engineering Technician II
Proficiency Level - 5

Summary of Telecommunications Engineering Technician II skills and competencies

There are 8 hard skills for Telecommunications Engineering Technician II, Root Cause Analysis, Computer-Aided Design (CAD), Electrical Testing, etc.
1 general skills for Telecommunications Engineering Technician II, Network Support.
8 soft skills for Telecommunications Engineering Technician II, Industry Knowledge, Standard Operating Procedures (SOP), Attention to Detail, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Telecommunications Engineering Technician II, he or she needs to be proficient in Industry Knowledge, be proficient in Standard Operating Procedures (SOP), and be proficient in Attention to Detail.

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